Clients

Clients are at the heart of everything we do. Our guiding principal is that every action we take should help a client, or help an Aon colleague help a client. We measure client satisfaction in the best way possible: by asking our clients what they think. Using a 10 point scoring methodology, our clients provide annual feedback as to our performance. This process creates the industry’s most transparent view of the work we perform, and holds our team accountable for delivering value to the areas of your business where it can have the most impact. Here are a few things our clients have said about working with Aon Risk Solutions Northeast Ohio:

“The Aon team has taken the time to know our company’s risk philosophy, business/operations and its needs.  They have been very responsive to critical questions as well as general inquiries.”

- Risk Manager, manufacturer

“Aon is and has been a strong partner in our business, staffed with capable and competent people.”

- Risk Analyst, technology manufacturer

“The local team is great to work with.  They are extremely responsive to our needs and thorough in all aspects of our insurance program.  They always make me feel like my issues are their priority and like they have the best interests in mind.”

- Risk Manager, consumer goods manufacturer

“Very responsive and takes time to understand our needs and explain coverage and process.”

- Executive Vice President, non-profit organization

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